Privacy Policy

Last Updated: 12/10/2025

By utilizing our services, website, and partners, you agree to this Privacy Policy.

By Air Land or Sea LLC, DBA Vacations by Air, Land, or Sea (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or book travel services through our agency.

We are an independent travel agency. We arrange travel services including but not limited to cruises, flights, hotels, and vacation packages through third-party suppliers such as cruise lines, wholesalers, and travel partners.
Because of this, some personal information you provide to us will be shared with travel suppliers for the purpose of completing your booking.

Please read this Privacy Policy carefully.

Information We May Collect

We may collect the following categories of information:

Personal Information You Provide

Full name
Email address
Phone number
Mailing/billing address
Date of birth (when required by a cruise line or other supplier)
Passport information (only if required for booking and never stored long-term)
Payment details (processed securely through third-party payment systems; we do not store payment information)
Loyalty program numbers
Emergency contact details
Travel preferences or special requests (including accessibility needs, dietary requirements, and cabin or room preferences).

Information Automatically Collected

When you visit our website for analytics we may automatically collect:

IP address
Browser type
Device information
Pages viewed
Date/time of visits
Cookies and similar technologies

This data helps us improve website functionality and user experience.

Information from Third Parties

If you book travel using an affiliate link (booking engines), the supplier may send us:

Confirmation details
Reservation or booking numbers
Commission or tracking information
Limited customer information related to your booking

We do not receive passwords, financial account details, or information beyond what is necessary for booking support.

How We Use Your Information

We use your information to:

Process and manage travel bookings
Create reservations with cruise lines and other travel suppliers
Communicate updates or changes to your reservations
Provide customer service and support
Send travel confirmations, invoices, and itineraries
Improve our website and services
Comply with legal, regulatory, or insurance requirements
Send marketing emails (only with your consent, with an option to unsubscribe at any time)

We will never sell your personal information.

How We Share Your Information

Because we serve as a travel intermediary, we may share your information with travel suppliers and companies, such as:

Cruise lines
Airlines
Hotels and resorts
Tour operators
Travel insurance companies

These suppliers require your information to complete your reservation, verify your identity, and comply with travel regulations (e.g., passport information for cruise manifests).

These companies maintain their own privacy policies. Once transferred to them, your data is governed by their policies.

Service Providers

We may use third-party companies to:

Process payments
Host the website
Provide analytics
Send transactional or marketing emails

These providers only receive the minimum information necessary to perform their functions.

Legal Requirements

We may disclose information if required by:

Law enforcement (with signed warrant)
Courts (with signed warrant)
Government authorities (with signed warrant)
Regulatory bodies (with signed warrant)

This includes compliance with fraud prevention, travel security laws, and insurance obligations.

Cookies and Tracking Technologies

We may use cookies, pixels, and analytics tools (such as Google Analytics) to:

Understand website traffic
Improve performance
Personalize content
Track referral or affiliate bookings

You can adjust cookie preferences through your browser settings.

Data Security

We take reasonable administrative, technical, and physical measures to protect your data, including:

Encrypted connections (HTTPS)
Secure password-protected systems
Use of reputable third-party booking engines and payment processors
Minimal storage of sensitive information
Regular security reviews

No method of transmission over the internet is 100% secure, but we take data protection seriously and follow industry best practices.

Data Retention

We keep your information only as long as necessary to:

Fulfill your travel booking
Maintain agency records for tax and insurance purposes
Comply with legal requirements

Passport information and highly sensitive data are not stored beyond completion of your booking unless you explicitly request we keep it for future travel planning.

Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Opt-out of marketing communications
Request limitations on data use

Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from anyone under 18 without parental or guardian consent.

Links to Third-Party Websites

Our website may contain links to cruise lines, booking engines, or external travel partners.
We are not responsible for their privacy practices.
We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Your data may be processed or stored in countries outside your own when required by a travel supplier (e.g., cruise lines headquartered internationally).
We ensure all partners use appropriate privacy and security measures.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Revisions will be posted on this page with an updated “Last Updated” date.

If you have questions about this Privacy Policy or your personal information, please contact:

Vacations by Air, Land, or Sea
Email: info@vacationsbyairlandorsea.com